Privacy Policy

This policy explains what we collect when you use vertexinternet.com or work with us, why we collect it, and what we do to keep it safe. If anything here is unclear, email us at hello@vertexinternet.com and we'll walk you through it.

In this policy, "Vertex", "we", "us" and "our" mean Vertex Internet Services, an MSME-registered enterprise based in Rewa, Madhya Pradesh, India. "You" means anyone who visits our site or engages our services.

Information we collect

We only collect what we need to run the site and serve you well.

Information you give us

• Your name, email address and phone number when you contact us or start a project.
• Company details and project information you share so we can scope the work.
• Billing details needed to raise invoices and process payments.
• Anything else you choose to send us in an email or a form.

Information we collect automatically

• Basic technical data like your IP address, browser type and device.
• How you use the site, such as pages viewed and links clicked, through analytics.
• Cookies and similar tools, described below.

How we use your information

• To reply to you, prepare proposals and deliver the work you hired us for.
• To raise invoices, take payments and keep proper financial records.
• To run, secure and improve the website.
• To send updates about your project or account. We don't send marketing email you didn't ask for.
• To meet our legal, tax and accounting obligations.

Cookies and analytics

We use a small number of cookies to make the site work and to understand how it's used. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.

How we share information

We do not sell your personal information. We share it only when we need to, and only with:

• Service providers who help us operate, such as hosting, payment processors and analytics, under their own confidentiality terms.
• Authorities or advisors when the law requires it, or to protect our rights and yours.
• A buyer or successor if the business is ever sold or reorganised, under the same protections set out here.

Payments

Payments are handled by third-party payment gateways. When you pay, your card or bank details go straight to the gateway over an encrypted connection. We do not see or store your full card number.

Data security

We use reasonable technical and organisational measures to protect your information, including encryption in transit, access controls and hardened infrastructure. No system is perfectly secure, so we can't promise absolute safety, but we take this seriously and act fast if something looks wrong.

How long we keep it

We keep your information only as long as we need it for the purposes above, or as long as the law requires for tax and accounting. After that, we delete it or make it anonymous.

Your rights

You can ask us to show you the data we hold about you, correct it, or delete it. You can also ask us to stop using it for a given purpose. Email hello@vertexinternet.com and we'll respond within a reasonable time.

Links to other sites

Our site may link to services we don't run. We aren't responsible for their privacy practices, so please read their policies before you share anything.

Children

Our services are meant for businesses and adults. We don't knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the date at the top. Big changes will be made clear on this page.