WhatsApp AI Agents
Your customers are already on WhatsApp. Now your best agent is too.
We build an AI agent that lives on your WhatsApp number and does real work: answers questions in seconds, books appointments, checks orders, sends payment links. It runs on the official WhatsApp Business API and plugs into the systems you already use. When a conversation needs a human, it hands over cleanly instead of pretending.
What the agent handles
01 / The workAnswers, instantly
Prices, availability, opening hours, "where is my order", the same twenty questions your team types out every day. The agent answers them in seconds, at 2 pm and at 2 am, in your customer's language.
Books and reschedules
Connected to your calendar or booking system, it turns "can I come Thursday?" into a confirmed slot. No form, no app to download, just the chat they already have open.
Checks orders and bookings
It reads from your store, CRM or back office and gives customers a real answer about their own order, not a canned line. That's the part a generic chatbot can't do.
Takes payments in chat
Deposits, invoices, renewals. The agent sends a payment link at the right moment in the conversation, and your system knows the second it's paid.
Knows when to hand over
Anything sensitive, angry or unusual goes to a person, with the whole conversation attached. Your team starts from context, not from "hi, how can I help you today?"
Consent, done properly
Opt-in flows, one-tap opt-out, and records of both. If you sell in Europe, this part isn't optional, so we build it in from day one instead of bolting it on after a complaint.
How we start
02 / The pathPilot
Two weeks. We put one useful flow live on your real number and measure how much it handles on its own.
Connect
Your number moves onto the official WhatsApp Business API, under your own Meta account. You keep the number, the chats and the contacts.
Integrate
We wire the agent into your booking system, store or CRM, so its answers come from your data, live.
Care
We watch it, tune it and send you a monthly report on what it resolved and where it handed over.
Pricing, in the open
03 / PricingTwo weeks, one flow live on your number, a report on what it resolved. If you continue, the full amount counts toward your setup.
The full agent: official API onboarding, your flows, one system integration, opt-in and handover. Live in about three weeks. More systems, more scope, quoted upfront.
Hosting, monitoring, tuning and a monthly containment report. WhatsApp's own per-message fees pass through at cost, and replies to customer messages are free on Meta's side.
We're not selling you a bot we read about. We run this ourselves.
Our own business runs on it
Our products sell, take payments and handle support over WhatsApp every single day. When we build yours, we're building the thing we already operate, not experimenting on you.
Official API only
Everything runs on the WhatsApp Business API, under Meta's rules. No grey-zone tools, no risk of your number disappearing one morning with your customer list inside it.
You own everything
The WhatsApp account, the number, the data and the integrations all live in your accounts, not ours. If we ever part ways, you lose nothing.
Start with the pilot.
Tell us what your customers ask you most, and which system holds the answer. We'll tell you, straight, whether an agent can carry it, and prove it in two weeks.
hello@vertexinternet.com